Synthetic monitoring: The road from 2020 to 2021

With the pandemic and the new challenges it posed, it's safe to say we all felt like 2020 was a tumultuous year. In spite of the losses and hurdles we've faced, the resilience of humankind is helping us adapt and keep moving forward. At Zoho, we've adapted, too, and have switched to working remotely to ensure smooth transaction...


Monitor VPNs—The secure gateway to your networks

While SaaS has made digital transformation a cakewalk, the virtual private network (VPN) takes credit when it comes to remote work. A lot of enterprises, as well as small and medium-sized businesses, continue their seamless operations remotely and securely through their VPN.

VPNs enable private networks to communicate with the...


Multi-cloud monitoring: A quick recap

The year 2020 was a tough one and tested the grit and resilience of the human race. Organizations across the globe had to prioritize the safety of employees, customers, and associates. The rapid response to COVID-19 has enabled millions to work remotely because of advanced cloud computing technologies supplied through public cloud services li...


APM Insight and Real User Monitoring: Year in review

2020 was a whirlwind of a year that took all of us by surprise. As we transitioned to working from home and virtual meetings, we reorganized our priorities, listened to your feedback and requirements, and worked around the clock to deliver a hassle-free monitoring experience.

Here's a quick recap of the features we rolled out last ...


Revisiting 2020, the year of the new normal

Compared to other years, 2020 has been a lot different in every single aspect; from how we all interacted to how we operated, everything changed. It was the year where the adjective "unprecedented" was overused.

As the world embraced remote work policies, the only thing that remained unchanged was the fact that we operate...


VoIP during remote work, and meeting its QoS challenges

Though remote work has been in practice for a decent number of years, the pandemic has made businesses take up the challenge of shifting to a completely remote workforce. All this wouldn't have been possible without high-speed internet access for all employees. Another tool that has made the transition smooth and ensured uninterrupted co...


Back to work: IT monitoring best practices

Work remains work, regardless of the location. Working remotely has become the new normal, but some organizations have started to return to their office workspaces, albeit with a minimal workforce. Though going back to work may not be as difficult as adapting to remote work instantly, certain operational challenges are unavoidable; for e...


Three ways to debug IIS web server failures using logs

Unresponsive and slow pages are both terrible for any website. Even with the best user interface (UI), unresponsive and slow pages negatively affect the customer experience and the brand's reputation.

Research from the Nielsen Norman Group has determined that the average user will leave a site after about 10 seconds of wa...


AWS: How did we monitor the cloud in 2019?

We had a busy 2019 with a substantial number of Amazon Web Service (AWS) integrations into Site24x7, each providing a seamless monitoring experience for our customers. The increasing number of paid AWS monitors is proof that we enhanced the monitoring expectations in 2019. In case you missed any updates about the AWS monitoring plat...


What is observability? Discerning myths from facts

Microservices and distributed architectures have become the norm for building modern day applications. While the cloud has made it easier to deploy and scale microservices, it has opened up a complex set of problems for DevOps by virtue of the sheer volume of interactions between those services.

Tracing an error across a microservice ar...