What is OpenTelemetry: A guide to understanding OpenTelemetry and the way forward

OpenTelemetry is a vendor-neutral approach that enables DevOps and developers to collect performance metrics in a standardized manner. Currently a Cloud Native Computing Foundation (CNCF) sandbox project, OpenTelemetry was conceived by merging OpenCensus, Google's open-source method of collecting metrics and traces, and OpenTra...


Sending SMS alerts with Site24x7

You already know Site24x7 can send you SMS alerts whenever your website runs into any problem. Now here is a step-by-step guide to set up SMS alerts within Site24x7. Step A: Add SMS contact

1. Click 'Add SMS contact' link under 'Alerts' tab.


Cannot connect to a website in Vietnam? Try these steps if your website is not accessible.

On September 4, 2021 a major submarine cable broke down in Vietnam causing network connectivity issues for a large portion of the population. Organizations hosted online and those with data centers outside those perimeters were hit the worst with most of their applications down or running extremely slow.

Asia-Africa-Europe 1 (AAE-1...


5 features you must have in your status page for effective incident communication

Status pages play a pivotal role in today's digital ecosystem, serving as a communication bridge between service providers and users. Businesses and organizations use status pages to provide consistent updates to users during planned and unplanned outages. Downtimes or incidents don't need to be a harrowing experience, they can be t...


Excluding Maintenance period from Website Downtime Calculation

Along with our recent iPhone client release, we have also included a couple of enhancements to our downtime reporting feature. Just thought of discussing these in greater detail for the benefit of our readers.

Mark Downtime as Maintenance - Exclude maintenance from Downtime Calculation


How can forecasting help to fine-tune your AWS monthly budget?

The word "forecast" typically brings to mind weather predictions that have evolved through sources like snippets on television, newspaper columns, or the very popular, "Alexa, what's today's weather?" However, a financial forecast is something very different.

Imagine planning an outdoor picnic because ...


What’s new in WHMCS 5.x, a web hosting services management

As a data center professional, you have better things to do than worry about invoicing, mundane server setup tasks and also keeping support tasks in check. For many professionals in the industry, WHMCS has become the de-facto standard for web hosting services management. Unfortunately if you are running a customized version of WHMCS, it becom...


Offer Value Added Services To Your Customers With Site24x7- WHMCS Integration.

If you are a Managed Service Provider (MSP) or in the business of Web hosting/domain registration, website and server monitoring solutions can be an attractive value add to your service offerings. Site24x7-WHMCS Integration offers you an incredible opportunity to expand your portfolio with a range of exciting value-add options....


Analyze root cause of a downtime with Site24x7 RCA report

Site24x7's Root Cause Analysis (RCA) Report offers valuable insights on the various issues in your IT infrastructure. In this post, we will see how to interpret an RCA report and how to put RCA to optimal use in identifying and addressing performance and network issues.

RCA is different from a conventional downtime alert....


Infrastructure Monitoring 2020: A look back and the way forward

2020 has definitely been new, different, strange, unpredictable, and more. With new normal becoming a buzzword, adapting and surviving through these challenging times has been quite a task. We, at Site24x7, prioritized the safety of our employees, their families, and all our customers and business associates at the outbreak of the coronavirus...